‘3 C’ can help you see through a villain!

WITH the festive season still in full swing, criminals are hoping to catch you with your guard down.

Although Christmas is past, brand new goods, maybe still in the box, can be found in most houses, and money and gift vouchers can also be found lying about.

Scottish Water is advising its Angus customers to use their 3 C method - Card, Check and Call - advice to beat the bogus callers.

When householders receive a cold call from anyone claiming to be from Scottish Water, or another utility, they should not under any circumstances open the door without first checking the caller’s ID card or letter – this should be passed through the letter box for verification. This stops a bogus caller forcing their way in, even if the door is ajar, or on a chain.

Following Scottish Water’s simple 3 C advice could help communities across Angus to beat the bogus caller:

Card – Ask callers to pass their ID card or letter through the letter box in order to verify their identity.

Check - Check the identity card carefully. Is the photo on the card the same as the person at the door? Does the card contain the Scottish Water Customer Helpline number? Has the card been tampered with in any way?

If you are not confident they are a genuine caller, send them away.

Call - If you are in any doubt about the caller’s identity please call the Customer Helpline on 0845 601 8855. Scottish Water advises customers to contact utility companies by using ‘phone numbers found in telephone directories or the Internet, but not from ID cards or letters, because these could be false. If you are still suspicious contact a neighbour or call the police.