A young Carnoustie hotel
worker has been named
Apprentice of the
Meetings and events coordinator Laura Burdin (21) was presented with the award by John F. McClelland CBE, chairman of Skills Development Scotland; Roseanna Cunningham MSP, Cabinet Secretary for Fair Work, Skills and Training; and last year’s winner Suzanne Birney at Scotland’s Modern Apprentice of the Year awards ceremony in Edinburgh.
She also won the High Level Apprentice of the Year category which was presented by Maggie Morrison of principal award partners CGI.
Laura said: “I was really surprised when I won the Higher Level Award because I was glad just to have made it to the final, so I was very shocked when I heard my name being called out as the Apprentice of the Year.
“I am very grateful for the opportunities that my apprenticeship training has given me and the support I have had from my employers.
‘‘I would encourage anyone to consider it because it can be done to suit each person and how they learn. It has been amazing for me.”
Laura was working part time at the Carnoustie Hotel and Spa when her customer service skills and leadership potential were singled out by management.
She was quickly promoted to supervisor and completed her Hospitality Supervision and Leadership Level 3 qualification.
A further promotion led to a new role and Laura completing her Level 4 Hospitality Management qualification.
When her employers opened a new bespoke hotel in Manchester, Laura was tasked with delivering the training.
She is now based at Dundee’s Doubletree by Hilton where she is enjoying the challenges of her new role.
She said: “I feel the apprenticeship qualifications open doors for you and help you progress in your career, whatever sector that might be in.”