MP “disappointed” with post service

THE MP for Dundee East has said he is disappointed with the latest service report from Royal Mail.

Stewart Hosie responded to the publication this week of the Royal Mail Quality Service Report.

He said: “It’s disappointing to see DD postcode areas still at the bottom of the heap in yet another quarterly performance report, particularly since bad weather cannot be blamed for it this time. “For the first quarter of the 2011-12 financial year, from 21st March to 5th June, DD postcodes area which include Monifieth and Carnoustie has the lowest performing delivery target figures across mainland Scotland.

“I have today written to Iain McKay, Director of Scottish Affairs at Royal Mail looking for further information as to why this is the case.

“I know that Royal Mail have been working hard to improve in Dundee but this report shows little evidence of it so far, which is extremely disappointing.

“I have asked [Iain McKay] to provide me with details of what contingency plans Royal Mail has in place for any deterioration in weather during the winter months.

“We dealt with hundreds of complaints from October until January and we are still taking up individual complaints on behalf of constituents. We have written and held meetings with the Royal Mail on the Way Forward system and its proposed roll-out in Dundee West and indeed its future within the Royal Mail network, but little seems to be happening and we will soon be in the onset of a new winter.”